Govern every transactional process your business runs.
Approvals, onboarding, applications, exceptions, lifecycle changes — the operational stuff that has a beginning, a middle, and an end, and that someone, somewhere, will eventually ask you to prove. CernoFlow tracks it, governs it, and produces the audit trail by construction.
The platform
One model. Every surface. One conversation.
CernoFlow is built around a single entity model. Define it once and the platform derives the forms, the workflows, the audit trail, the records-management view, the PDF/A rendition, and the mobile capture mode. No second screen to configure. No drift between what's recorded and what's shown.
Five entity-level concerns (structure, lifecycle, records, workflows, views) and five solution-level concerns (starting points, forms, surfaces, AI Agents, connectors), wrapped in a compliance band — GDPR, eIDAS, MoReq, ISO 15489. AI participates at every layer, governed and audited.
Explore the platform →Configure once, inherit everywhere
One field. Every surface. Zero rework.
Field types in CernoFlow aren't scalars with a display hint — they're full contracts. Each one defines its form control, its grid renderer, its storage shape, its PDF/A representation, its audit trail, its GDPR classification, and its mobile capture mode. Once.
Add a field to an entity and the platform propagates it to every surface that derives from the model — forms, audit views, sealed records, mobile capture, partner integrations. The Studio Co-designer can add it for you, and the change itself is recorded as a governed event.
Explore the entity model →Lifecycle & transitions
Lifecycles you can defend to a regulator.
Every entity has a lifecycle. Every transition is a contract — preconditions, role-bound actors, dual control where you need it, gateways that block until conditions are met, events fired to downstream systems on success. Configure transitions in the model, not in code.
Whether it's an approval, an onboarding, a case escalation, or a status change on a piece of equipment — the same governance rigour applies, and the platform records who decided what, when, and why. Compensating transactions on rollback. No silent deletes.
Explore the lifecycle model →Auditability
Every action recorded. Nothing destroyed.
Every action a user or AI Agent takes generates an immutable event in the audit store — with dual attribution when an Agent participated, cryptographic sealing at terminal stages, and field-level GDPR classification at extraction.
Rollback never deletes. It records a compensating transaction that undoes the original action while preserving the original record. The checksum chain holds. When a regulator asks "who decided this and why," the platform answers without you having to assemble it from logs.
Explore the audit model →Deploy in days
From client conversation to deployed solution in days.
Because everything derives from the entity model, there's no separate form layer, no separate audit configuration, no PDF template to maintain, no mobile build. The Studio Co-designer turns a Business Analyst description into a working model in minutes. You refine it, the platform deploys it.
A Sage or M365 implementer can stand up a governed client process in days — not the months a Pega or Appian engagement would take. The platform handles the plumbing; you keep the domain conversation with the client.
Explore Studio →AI Agents
AI participates. The platform records.
AI Agents are participants in your processes — not a bolt-on assistant pane. They design entities with the implementer, assist case workers, guide external users, monitor SLAs, and recommend decisions. Every action they take generates an ai_action_capture row in the event store.
Acts inside your session.
The Studio Co-designer building entities with the implementer. The Case Agent helping a worker compare prior cases. You see and approve every step.
DelegatedActs on your authorisation.
"Triage this batch by policy." "Draft the response and queue it for review." You authorise the scope, the Agent acts within it, the platform records every action.
AutonomousActs on schedule or trigger.
An SLA monitor that escalates when a case stalls. A reconciliation agent that fires nightly. Opt-in per Actor and per transition — both flags must be set before an Agent acts unattended.
Every Agent action is captured as a governed event. Same rigour, same audit trail, same compensating-transaction safety as a human action.
Use cases
Anything transactional with a lifecycle.
People, things, money, documents — if it has a beginning, a middle, and an end, and someone might one day ask you to prove what happened, it belongs on CernoFlow. A few examples of what implementers are building.
People · HR
Live case studyCross-border employee relocation
Multi-stage approval, eIDAS qualified signatures, multilingual records, automatic payroll instructions to a French outsourcer.
Watch the five-minute walkthrough →People · HR
Coming soonEmployee onboarding & offboarding
Document collection, equipment provisioning, access requests, exit checklist — auditable end to end across HR, IT, and Finance.
Walkthrough coming soonSuppliers · Procurement
Coming soonSupplier onboarding & KYC
Application intake, document collection, sanctions screening, dual-control approval, master-data writeback to the ledger.
Walkthrough coming soonMoney · Finance
Coming soonProcurement exception approvals
Out-of-policy spend, threshold-driven dual control, exception logs, governed postings to Sage AP or Pastel Evolution.
Walkthrough coming soonThings · Operations
Coming soonAsset lifecycle & maintenance
Acquisition, deployment, service intervals, condition reports, disposal — with location tracking and full chain of custody.
Walkthrough coming soonDocuments · Records
Coming soonContract lifecycle management
Drafting, negotiation, signature (eIDAS), renewal triggers, sealed records under MoReq — with version diffs preserved.
Walkthrough coming soonCases · Service
Coming soonCitizen & customer service cases
Request intake, triage, multi-team handoffs, SLAs, decision records — suitable for local government and regulated service providers.
Walkthrough coming soonApplications · Decisions
Coming soonPermits, licences & applications
Intake, scoring, exception handling, threshold-driven approval, signed decision records — defensible to the regulator.
Walkthrough coming soonMoney · Payroll
Coming soonPayroll adjustments & corrections
Mid-cycle changes, retro adjustments, governed approvals, signed instructions to the payroll provider of record.
Walkthrough coming soonWho this is for
Implementers, not end users.
CernoFlow is a platform you deliver on — not a SaaS your client signs up to and learns on their own. We partner with people who know their clients' domain better than we ever will.
Sage and Pastel Evolution implementers.
You deliver client solutions where the operational process matters as much as the posting. CernoFlow runs the lifecycle of the process; your ledger of choice handles the accounting. We don't replace your implementation skills — we give you a platform where the messy stuff between request and resolution is configurable, auditable, and deployable in days.
Talk to us about partnership →M365 and back-office service providers.
You serve SME clients who can't justify enterprise platforms but still answer to regulators and auditors. CernoFlow lets you deliver governed processes — onboarding, case management, asset lifecycle, contract management — without enterprise pricing or enterprise timelines.
Talk to us about partnership →Why CernoFlow
Enterprise-grade governance, priced for SMEs.
The case management platforms with the governance posture your client needs are priced for FTSE 250, not for the regional manufacturer with 80 employees or the service provider with twenty. The no-code app builders that fit the budget can't defend a process to an auditor. CernoFlow is what fits.
CernoFlow is the governance platform for processes that need a lifecycle and an audit trail — priced and timed for the businesses that need it but can't afford the platforms built for the FTSE 250.
From unstructured complexity to governed clarity.